1. Booking & Deposit
• A deposit is required to secure your booking. Please enter this link for the deposit https://www.paypal.com/ncp/payment/E9BAL4Q7RTZQW
• ⁠Deposits are non-refundable, but you may reschedule with at least 24 hours notice.

2. Balance Payment
• The balance payments must be made before the ride begins (online or on arrival)

3. Cancellation & Refunds
• Cancellation made within 24 hours of the ride, or no shows are non-refundable.
• ⁠If Island Horses cancels due to weather, horse health, or safety reasons, you may choose a full refund or reschedule to another available date.

4.Guest information
• Guest must provide accurate details, including body weight, riding experience, and health conditions. (Please note: For the welfare of our horses and rider safety, the maximum rider weight is 80kg. Riders exceeding this limit may not be able to join the activity, and payments are non-refundable if incorrect information is provided.)
• ⁠If incorrect information is provided that affects horse welfare or riders' safety, Island Horses reserves the right to refuse service.
• ⁠In such cases, all payments (deposit and balance) are non-refundable.

5. Waiver Notice
• All riders are required to complete a waiver form before participating in any riding activity. Participation is strictly at the rider's own risk.